Frequently Asked Questions (FAQ)

How long does an oil change take?

Once in the bay, an oil change typically will take under 15 minutes. It may take longer depending on if you choose to rotate your tires at the time of your oil change. A tire rotation will typically add another 10 minutes to the service.

How often do I have to change my oil?

For conventional oil, we recommend 3 months or 3,000 miles, whichever occurs first. For semi-synthetic oil, we recommend 6 months or 6,000 miles, whichever occurs first. For full synthetic oil, we recommend 9 months or 7,500 miles, whichever occurs first. The reason why it isn't 9,000 miles on full synthetic oil is that the oil filter's life is limited to 7,500 miles.

Why does it matter what type of oil I put in my car?

The type of oil is considered when the engine of the vehicle is engineered. The weight and type are matched to the specific clearances and tolerances of the internally lubricated components of the engine. Most late model vehicles require a minimum standard of semi-synthetic oil to be used in order to adhere to the manufacturer's warranty.

Why do I have to change my oil filter?

The filter is used to trap the debris that is circulated through the engine as the engine wears internally. It also traps harmful deposits created from the combustion process and the type of fuel you use that accumulate over time.

What does 5w-30 mean, what is oil weight?

The Society of Automotive Engineers (SAE) has established a numerical code system from grading motor oils according to their viscosity characteristics. Because the viscosity of oil changes with temperature, multigrade oils were developed to provide protection across a range of temperatures. This is why you would see something like this on the label: SAE 5W30. In a 5W30 oil for example, the number before the "W" (which means winter) describes the viscosity of the oil at low temperatures. The lower the number, the thinner the oil, and the better the oil's cold temperature/cold start performance. The number after the "W" describes the viscosity of the oil at normal operating temperature.

Why do synthetic oil changes last longer?

Synthetic oil is not only refined but also distilled, purified, and broken down into its basic molecules. This process not only removes more impurities from the crude oil but also enables individual molecules in the oil to be tailored to the demands of modern engines. These customized molecules provide a much higher level of protection and performance than conventional oils. Therefore, you are able to drive longer and further on synthetic engine oil. 

Why doesn't my oil life monitor line up with my service sticker?

The oil life monitor does not take into account the extreme environmental conditions and temperature fluctuations that we deal with in North Dakota.

What is included with the multi-point inspection?

The 17-point inspection includes: Checking that all lights are working properly. Inspecting wiper blades. Checking all fluids under the hood including a visual inspection of the transparent brake fluid reservoir. Checking air filter. Checking battery. Checking tire pressure and condition. Inspection of all 4WD components underneath the vehicle when applicable. It also includes a complimentary alignment check.

What happens if I go over the recommended mileage between oil changes?

It is not the end of the world by any means. It is always good to error on the side of doing your maintenance sooner rather than later but if you are over on your mileage or your time interval, we would just recommend doing your service as soon as possible.